PRIVACY POLICY
PRIVACY POLICY STATEMENT
This privacy policy sets out how highlandselmsprings.com uses and protects any information that you provide when you use our services.
highlandselmsprings.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this our products, then you can be assured that it will only be used in accordance with this privacy statement. This policy is effective from 25th May 2018.
GDPR COMPLIANCE
We know your personal information is important to you and it is also important to us and this is why we decided to follow the European General Data Protection Regulation (GDPR), not only for European individuals, but to all individuals regardless on nationality. This Privacy Statement tells you how we use your personal information and explains your rights around how we use it. Please read this Privacy Statement to understand how and why we use your personal information. If you give us personal information about another individual, please make sure you have their permission and please make them aware of this Privacy Statement as it also applies to them.
Personal information collection
The Highlands may collect and use the following kinds of personal information:
● information about your use of this website;
● information that you provide using for the purpose of registering with the website;
● information about transactions carried out over this website;
● information that you provide for the purpose of subscribing to the website services; and
● any other information that you send to The Highlands.
Using personal information
The Highlands may use your personal information to:
● administer this website;
● personalize the website for you;
● enable your access to and use of the website services;
● publish information about you on the website;
● send to you products that you purchase;
● supply to you services that you purchase;
● send to you statements and invoices;
● collect payments from you; and
● send you marketing communications.
Where The Highlands discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, The Highlands may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
WHAT WE DO WITH INFORMATION WE GATHER
METHODS OF PROCESSING
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
PLACE
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
RETENTION TIME
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
THE USE OF THE COLLECTED DATA
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Interaction with live chat platforms and Managing contacts and sending messages.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
● Internal record keeping.
● We may use the information to improve our products and services.
● We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
● From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:
● Analytics
● Interaction with live chat platforms
● Managing contacts and sending messages
● Additional information about Data collection and processing
LEGAL ACTION
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this website or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
ADDITIONAL INFORMATION ABOUT USER’S PERSONAL DATA
In addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following way:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@highlandselmsprings.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
SYSTEM LOGS AND MAINTENANCE
The Site’s web and ad servers log information about a user’s IP address, browser type and the current URL the user is requesting. This information is always provided by a user’s browser and automatically logged by most websites. These log files are stored in a secure location and used in our internal analysis of traffic patterns within our website.
INFORMATION NOT CONTAINED IN THIS POLICY
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Highlands will store all the personal information you provide on its secure servers.Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Cross-border data transfers
Information that The Highlands collects may be stored and processed in and transferred between any of the countries in which The Highlands operates to enable the use of the information in accordance with this privacy policy.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.
You agree to such cross-border transfers of personal information.
Updating this statement
The Highlands may update this Privacy Policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
Other websites
This website contains links to other websites.
The Highlands is not responsible for the privacy policies or practices of any third party.
Contact The Highlands
If you have any questions about this privacy policy or The Highlands’ treatment of your personal information, please write:
● by email to info@highlandselmsprings.com
